Connection
Not connected.
Overview
High-level system health and key operational alerts.
Alerts
Calculated from device, DID, lease, and settings data.
DID Pool
Open DIDs & Leases from the sidebar for full DID controls.
Device Management
Open Devices from the sidebar to update, revoke, or review endpoints.
Devices
View device status, heartbeat, provisioning state, and customer assignment.
Devices
Health is based on last heartbeat. Online is under 10 minutes, stale is older than 10 minutes, never seen means no heartbeat yet.
Update Device
Onboard Device
Assign a warehouse device serial number to a customer and create its SIP extension.
Onboard Device
Locations
Add and update service areas. Devices use enabled locations for customer selection.
Manage Locations
Locations
Speed Dials
Manage location-specific quick-call buttons pushed to customer devices.
Manage Speed Dials
Speed Dials
DIDs & Leases
Review number pool, active outbound caller ID leases, and DID actions.
DID Pool
Active Leases
Edit DID
DID / Lease Actions
Use carefully. Buying a number creates a real Twilio purchase if auto-buy settings allow it.
Settings
Update system behavior. Use caution with Twilio purchase and security controls.
System Settings
These settings affect Twilio purchasing, provisioning, and device security.
Audit Log
Recent admin changes recorded by the Worker.
Recent Admin Actions
Recent Calls
Recent inbound and outbound call events.